CONTACT US

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If you have any questions or concerns, if you would like to share any feedback with us, or if you have a business inquiry,
please get in touch and our team will get back to you shortly.

We're here to help you discover your perfect home fragrance. Whether you have questions about our products, need assistance with an order, or want to learn more about our candle care tips, our customer service team is ready to assist. We typically respond to all inquiries within 24 hours during business days.

Reach us Monday through Friday, 9am to 5pm EST. We love hearing from our customers and welcome questions about custom orders, bulk purchases, or anything else related to our luxury candle collections. Your satisfaction is our top priority, and we're committed to making your shopping experience as smooth and enjoyable as possible.

Have questions about shipping, returns, or product recommendations? Check out our frequently asked questions below, or contact us directly and we'll be happy to help. For wholesale inquiries, please visit our dedicated wholesale page where you'll find information about partnership opportunities and bulk pricing.

What's your return policy? We want you to love every purchase. Unused products in original packaging can be returned within 30 days for a full refund. Simply contact us to initiate your return.

How long does shipping take? Orders ship within 2-3 business days. Domestic shipping typically arrives in 5-7 business days. Express shipping options are available at checkout for faster delivery.

Do you offer custom scents? Yes! We love creating custom fragrances for special events, corporate gifts, and wholesale partners. Minimum orders apply - contact us for details.

Can I track my order? Absolutely. You'll receive tracking information via email as soon as your order ships, allowing you to monitor its journey to your door.

Connect with us via email for detailed product questions and order support. Follow us on Instagram for new product announcements, candle care tips, and behind-the-scenes content. We're also available by phone during business hours for urgent inquiries or custom consultation scheduling.